Hi, I'm Diane...
I’m a Product and Content Designer passionate about crafting intuitive, impactful digital experiences that build trust. I bring together meticulous research, strategic product thinking, and clear UX writing to solve complex challenges across sectors like enterprise software, public service, and fintech.
I’m a Product and Content Designer passionate about crafting intuitive, impactful digital experiences that build trust. I bring together meticulous research, strategic product thinking, and clear UX writing to solve complex challenges across sectors like enterprise software, public service, and fintech.
I’m especially interested in how AI can enhance both design workflows and user experience—always with a focus on creating solutions that are not just functional, but genuinely human-centered. My portfolio reflects a deep commitment to collaborative, high-quality product delivery.
I’m constantly upskilling—whether diving deeper into AI tools, exploring ethical design, or refining my storytelling. I’m most energized by problems with no obvious solution and no guaranteed success. My goal is to help the people building those solutions succeed through design, research, and storytelling.
Inquisitive
I mindfully explore projects, dissecting the product's journey and its relationship with users. This curiosity allows me to uncover valuable insights, which I then apply to craft effective interfaces and compelling visual identities.
Collaborative
As a strong, positive team player, I actively champion the belief that feedback and collaboration are crucial for outstanding design. This involves not only openly sharing my own ideas but also diligently listening to the insights of designers, developers, team members, and users.
Perspective
Driven by a desire to deepen my understanding of the world, foster empathy, and remain abreast of new technologies, I consistently challenge my comfort zone. This perspective ensures my ideas stay fresh and relevant.
Tools
Skills
• Figma, Sketch, Adobe XD
• Adobe Creative Suite (Adobe Photoshop, Illustrator, InDesign)
• InVision, Zeplin, Principle
• AI Design Tools
• UX Accessibility Tools
• Google analytics, Hotjar, Maze
• HTML & CSS, Python, SQL
• Tableau, Excel, Power BI
• UI Design
• UX Design
• Interactive Content Design
• UX Research
• UX Writing
• Conversational AI
• Microcopy
• Copywriting
• Creative Research
• Accessibility UX
• Branding
• Responsive Web Design
• Mobile First Design
• App Design
• Wireframing
• Prototyping
• Project Management
• Digital Marketing
• AI Product Design
• Instructional Content E-Learning
• Data Analytics
• Graphic Design
What I do when I'm not working
If I’m not at my computer, you’ll probably find me cycling, skiing, paddle boarding, or spending time with a very sweet dog. I also love getting lost in a good book—historical fiction is my favorite, such as The Devil and The White city, though I often mix in design books that spark new ideas. (The Design of Everyday Things, 100 Ways to Future Proof Your Brain in the Age of AI and Sprint are a couple of go-tos.).
I also enjoy attending design events and webinars to stay connected with the community and keep up with evolving trends. When I’m feeling creative, I explore AI-generated art (like the space kitty to the left) or get my hands dirty with acrylic painting.
Contact
diane_kng@yahoo.ca